Privacy Policy

Framehaus Studios (“we”, “us”, “our”) provides video studio rentals and related services. This Privacy Policy explains how we handle personal information when you use our website, make inquiries, or book services.

Information we collect

• Contact data: name, email address, phone number, and company.
• Booking data: preferred dates, stage selections, equipment add-ons, and notes you provide.
• Technical data: IP address, device type, browser, pages viewed, and interactions (via cookies and analytics).
• Communications: messages you send to our support channels.

How we use information

• To respond to inquiries and provide quotes.
• To process bookings, manage schedules, and coordinate support.
• To maintain site functionality, prevent abuse, and improve our services.
• To send operational messages (e.g., confirmations, updates). Marketing communications are sent only with consent where required.

Legal bases for processing

We process personal data based on consent, our legitimate interests in operating and improving services, and to perform contracts when you book services.

Cookies and tracking

We use essential cookies for site operations and optional cookies for analytics. You can manage consent via the cookie banner. Your browser may also allow you to block or delete cookies.

Data sharing

We do not sell personal information. We may share data with trusted service providers who assist with hosting, analytics, payment processing, customer communications, or legal compliance. These providers are bound by confidentiality and data protection obligations.

Data retention

We retain personal data only as long as necessary to fulfill the purposes outlined here, comply with legal obligations, resolve disputes, and enforce agreements.

Your rights

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.

To exercise rights, contact us at [email protected].

Security

We employ administrative, technical, and physical safeguards designed to protect personal information. No system is perfectly secure, and we encourage you to use strong passwords and caution online.

International transfers

Your information may be transferred to and processed in countries other than your own. We implement measures designed to protect your data in accordance with applicable law.

Children’s privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the “Effective date.”

Contact

Questions about this policy? Reach us at +1 (323) 555-0142 or [email protected].